It's no secret that large, unwieldy products tend to get larger and less wieldy over time. It's not anybody's fault, really; it's just that large, unwieldy products have huge user bases, all of whom use it for somewhat different things, all of whom pay good money for it, all of whom want their needs met and their use cases improved. Then one day everyone wakes up and realizes the thing is a mess, and start looking for something easier to use.
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